Repair
If you have been wearing your watch for some time and it stopped working, look first into having the battery replaced locally.
You would be amazed at how much of a quick fix it can be.
If the problem is clearly different, make sure to read the terms of our Limited Warranty before using our Contact Page to find out what can be done.
Battery
If you have a dead battery, here is our size chart based on model to have it sourced and replaced by a local watchmaker:
| Model Reference | Battery Reference |
|---|---|
| 245 | SR621SW |
| 246, 249, 280 | SR626SW |
| 222, 296, 367, 368, 375, 388, 392 | SR920SW |
| 386, 477 | SR927W |
| 436 | SR936SW |
Crystal
If you have a broken crystal, here is our size chart based on model to have it sourced and replaced by a local watchmaker:
| Model Reference | Diameter | Minimum Thickness | Order online |
|---|---|---|---|
| 235, 411 | ⌀ 36.0mm | h 1.4mm | Star Time Supply |
| 245, 246, 249, 280, 296 | ⌀ 33.5mm | h 1.2mm | Star Time Supply |
| 363, 367, 368, 375, 386, 388, 392 | ⌀ 35.0mm | h 1.5mm | Star Time Supply |
| 436, 477 | ⌀ 36.5mm | h 1.8mm |
